eWeb : http://www.mycni.com.my
 
Enquiries via Internet
Step 1 : Visit our CNI website http://www.mycni.com.my
Step 2 : Click Login
Step 3 : Enter Distributor Code and ePIN
Step 4 : Choose an option required

 

ePhone : 03-5568 5568
 
Enquiries via Telephone
Step 1 : Dial 03-5568 5568
Step 2 : Choose Language
Step 3 : Enter Distributor Code
Step 4 : Enter ePIN
Step5

: Choose an option required

  • # Press 1 : Distributor’s Sales Enquiry
  • # Press 2 : Direct Downline’s Sales Enquiry
  • # Press 3 : Distributorship status / New Application Status Enquiry
  • # Press 4 : Change ePIN
  • # Press 0 : To speak to a Customer Service Personnel
  • # Press * : To repeat the option

 

eSMS : 39777
 
Enquiries Via SMS
Step 1 : Select “Message” or “Mail”on your mobile phone Menu
Step 2 : Select Write or Send Message
Step 3

: Type the selection based on below options :-

  1. Register for eSMS
    CNI<space>your ePIN<space>REG<space>your Distributor Code
  2. Distributor Sales Enquiry
    CNI<space>your ePIN<space>PV
  3. Direct Downline Sales Enquiry
    CNI<space>your ePIN<space>DPV<space>your Direct Downline’s Distributor Code
  4. Change ePIN
    CNI<space>your ePIN<space>PIN<space>your New ePIN
  5. Change registered phone number
    CNI<space>your ePIN<space>PHONE<space>your old mobile number
Step 4 : Send to 39777 and wait for a reply
  • One time registration is required to activate your eSMS
  • You can only use your registered mobile phone number for your eSMS enquiries
  • Each requested SMS will be charged RM0.50